Service Robots

Revolutionizing Customer Service Across Industries

ASMO360 Service Robot - Automated customer service assistant
Transform Your Customer Experience

Service robots represent the future of hospitality and customer service. These intelligent machines combine advanced AI, natural language processing, and intuitive navigation to deliver exceptional service experiences that delight customers and reduce operational costs.

From restaurants and hotels to retail stores and exhibitions, our service robots adapt to various environments and customer needs, providing consistent, friendly, and efficient service 24/7.

Key Capabilities

Interactive Communication

Engage with customers using natural language in multiple languages. Answer questions, provide information, and create memorable interactions through voice and touchscreen interfaces.

Autonomous Navigation

Advanced mapping and obstacle avoidance technology enables robots to navigate complex environments safely, avoiding people and obstacles while efficiently reaching destinations.

Task Automation

Automate repetitive tasks such as delivering items, taking orders, providing directions, and greeting guests. Free your staff to focus on complex customer needs.

24/7 Availability

Service robots work tirelessly around the clock, ensuring consistent service quality during peak hours, late nights, and busy periods without fatigue.

Versatile Applications

Restaurants & Cafes

Take orders at tables

Deliver food and beverages

Return empty dishes to kitchen

Provide menu information

Entertain guests while waiting

Retail Stores

Greet customers at entrance

Provide product information

Guide customers to products

Promote special offers

Assist with inventory checks

Events & Exhibitions

Attract booth visitors

Deliver presentations

Distribute promotional materials

Answer frequently asked questions

Collect visitor information

Shopping Malls

Provide directory assistance

Promote stores and events

Entertain children

Display advertisements

Gather customer feedback

Business Benefits

40%

Cost Reduction

Reduce labor costs while maintaining service quality during peak periods.

95%

Customer Satisfaction

Customers appreciate the novelty and efficiency of robot service.

3x

Staff Productivity

Allow staff to focus on complex tasks requiring human touch.

Return on Investment

Most businesses see a return on investment within 12-18 months through labor cost savings, increased efficiency, and enhanced customer experience. Service robots work multiple shifts without breaks, sick days, or overtime pay, while creating a unique brand experience that attracts customers and generates social media buzz.

Beyond cost savings, service robots provide valuable data insights on customer behavior, popular products, and peak service times, helping you optimize operations and improve business decisions.